Privacy Policy

Effective Date: June 7, 2026  |  Last Updated: June 7, 2026

MediNova Technologies LLC ("GoMediNova," "we," "us," or "our") is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website (gomedanova.com), our cloud-based healthcare platform, and related services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

  • Contact Information: Name, email address, phone number, organization name, and job title when you fill out forms, request demos, or contact us.
  • Account Information: Login credentials and profile details when you create an account on our platform.
  • Communications: Messages, inquiries, and feedback you send through our contact forms, email, or support channels.
  • Payment Information: Billing details processed through secure third-party payment processors. We do not store credit card numbers on our servers.

1.2 Information Collected Automatically

  • Usage Data: Pages viewed, features used, time spent on pages, click patterns, and navigation paths.
  • Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
  • Log Data: IP address, access times, referring URLs, and error logs.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to improve functionality and analyze usage patterns.

1.3 Protected Health Information (PHI)

When healthcare providers use our platform to manage patient data, we may process Protected Health Information on their behalf. In these cases, we act as a Business Associate under applicable healthcare regulations and process PHI strictly according to our Business Associate Agreements (BAAs) with covered entities.

2. How We Use Your Information

  • Provide, operate, and maintain our Services
  • Process and respond to your inquiries and demo requests
  • Send administrative notifications, updates, and security alerts
  • Improve our platform, features, and user experience
  • Analyze usage trends and platform performance
  • Comply with legal obligations and enforce our terms
  • Detect, prevent, and address technical issues and security threats
  • Provide customer support and onboarding assistance

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in operating our Services (hosting, analytics, email delivery, payment processing) under strict confidentiality agreements.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: When you have given explicit permission to share your information.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Role-based access controls and multi-factor authentication
  • Regular security audits and vulnerability assessments
  • Continuous monitoring and intrusion detection systems
  • Automated backups and disaster recovery procedures

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to implementing and maintaining appropriate safeguards.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request your data in a structured, machine-readable format.
  • Restrict Processing: Request that we limit how we use your data.

To exercise any of these rights, please contact us at connect@gomedinova.com.

7. Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

MediNova Technologies LLC
Email: connect@gomedinova.com
Phone: (720) 555-0194
1500 N Grant ST STE N, Denver, CO 80203